Organic Veg Boxes

Terms of Service

 

About our veg boxes:

• We offer our veg boxes on a subscription basis only

• Veg boxes will be delivered weekly between May and December and fortnightly January to April.

• We plan to take a 4-6 week break during April and May while we focus on getting the new season’s crops ready.

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Delivery:

• We offer free delivery within 10 miles of the farm (see map). If you live further away you are welcome to collect your box from the farm on Wednesdays by arrangement. 

• We make deliveries on Wednesdays before 8pm.

• We ask you to give details on the registration form of a safe place where your veg box can be left (e.g. shed, porch, garage etc.)

 

What’s in the box?

• Your box contains a range of fresh seasonal organic vegetables. Please see our Seasonal Calendar for a rough guide of what will be available and when.

• You will receive an email by Monday to let you know what to expect in Wednesday’s box

• We aim to provide a balance of staples/roots (e.g. carrots, potatoes and onions), greens (e.g. kale and broccoli), fruiting crops (e.g. sugar-snap peas and tomatoes) salad (e.g. lettuce and mixed salad leaves) and fresh herbs (e.g. parsley and coriander).

• We grow the vast majority of veg-box produce ourselves but draw on other certified organic growers (local where possible) for crops that we do not grow or only grow part of the year e.g. potatoes, onions and carrots.

• We are unable to tailor boxes to individual tastes unless you have an allergy, in which case please give details on the online registration form.

 

Payment:

• Upon registering, you will receive an invoice via email requesting advance payment for your first box. Your registration is not complete until this has been paid.

• Thereafter, you will receive monthly invoices via email, requesting payment for the previous month’s boxes.

• All payments are due within 7 days of the invoice date.

• Our preferred method of payment is via bank transfer. If you are unable to do this, we will accept cash or cheque.

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Holidays:

• If you go on holiday then you don’t have to pay. You can opt out of up to 4 boxes per year and you will not be charged as long as you give notice via email by the Thursday preceding your skipped box (our holiday year runs May-April). If you need to opt out of more than 4 boxes during this time then we ask you to nominate a friend to receive your box; you will be charged as normal and we will arrange delivery to your friend (must also be within 10 miles of the farm).

 

Quality:

• Our produce is the freshest you can buy and will typically be in your kitchen within 24 hours of being harvested.  Many of our vegetables will keep for several days or more.

• We are proud to be certified as organic growers, which, in part, means we do not use chemical pesticides. We do everything we can to avoid slugs and bugs making their way into the veg boxes but once in a while they may hop along for the ride.

• If you are unhappy with the quality of the produce please let us know with a photo via email (james@cotswoldmarketgarden.co.uk).

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Alterations and cancellations

• If you wish to change the size of the veg box you receive this must be communicated via email (james@cotswoldmarketgarden.co.uk) by Thursday before your next box is delivered.

• You can cancel your subscription by giving 4 weeks notice via email (james@cotswoldmarketgarden.co.uk). You will be charged for all scheduled veg boxes during this time.