Organic Veg Boxes

Terms of Service

 

About our veg boxes:

 

• When you register for our veg-box scheme you will receive a veg box weekly (every Wednesday) from the end of May until the end of December and fortnightly (every other Wednesday) between January and April.

• We take a 4-5 week break during April and May while we focus on getting the new season’s crops ready.

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Delivery:

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• We offer free delivery within a 10-mile radius of the farm (see map). If you live further away you are welcome to collect your box from the farm on Wednesdays by arrangement. 

• We make deliveries on Wednesdays before 8pm.

• We ask you to give details on the registration form of a safe place where your veg box can be left if you are not in (e.g. shed, porch, garage etc.).

 

What’s in the box?

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• From the end of May until the following March we aim to grow 100% of the vegetables in your box ourselves. Please see our Seasonal Calendar for a rough guide of what will be available and when.

• You will usually receive an email by Monday to let you know what to expect in Wednesday’s box.

• We aim to provide a balance of greens (e.g. kale and broccoli), fruiting crops (e.g. sugar-snap peas and tomatoes) salad (e.g. lettuce and mixed salad leaves), roots (e.g. carrots and beetroots) and fresh herbs (e.g. parsley and coriander). We do not usually include potatoes or onions.

• During the ‘hungry gap’ (March/April), when the winter crops are mostly over and the new season crops are not quite ready, we supplement our own produce with crops from other certified organic growers (always British, always organic and local where possible).

• We are unable to tailor boxes to individual tastes unless you have an allergy, in which case please give details on the online registration form.

 

Payment:

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• Upon registering, you will receive an invoice via email requesting advance payment for your first box. Your registration is not complete until this has been paid.

• Thereafter, you will receive monthly invoices in arrears via email, requesting payment for the previous month’s boxes.

• All payments are due within 7 days of the invoice date.

• Our preferred method of payment is via bank transfer. If you are unable to do this, we will accept cash or cheque.

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Holidays and Cancellations:

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• If you go on holiday or simply want to skip a week then you don’t have to pay. To avoid being charged you must notify us by email the Friday before your Wednesday delivery.

• Our veg-box scheme is suitable for people who want a regular delivery of local, seasonal organic vegetables. If you only want vegetables occasionally then please visit the ‘pop-up’ farm shop at Conygree Farm on Saturday mornings where you can pick up what you need.

• If you no longer want to receive a veg box then you must notify us by email the Friday before your next Wednesday delivery to avoid being charged.

 

Quality:

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• Our produce is the freshest you can buy and will typically be in your kitchen within 24 hours of being harvested.  Our customers regularly comment that week-old produce is still in excellent condition.

• We are proud to be certified as organic growers, which, in part, means we do not use chemical pesticides. We do everything we can to avoid slugs and bugs making their way into the veg boxes but once in a while they may hop along for the ride.

• If you are unhappy with the quality of the produce please let us know via email (james@cotswoldmarketgarden.co.uk) and we will provide a replacement of equal or higher value in your next box.

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